Plain-language summary: We collect only what we need to deliver your products and send you relevant emails. We don't sell your data. We don't run ads. You can unsubscribe or request deletion at any time.
OurSteady ("we," "us," or "our") operates the website OurSteady.com and sells digital products designed to help couples build financial health and have better money conversations. We are the data controller for the personal information you provide to us.
If you have any questions about this policy, you can reach us at [email protected].
Information you give us directly:
- Your name and email address when you sign up for a free product or purchase
- Payment information — processed securely by Lemon Squeezy; we never see or store your card details
- Messages you send us via email or our contact form
Information collected automatically:
- Basic analytics data — pages visited, time on page, and general geographic region — via Umami Analytics (a privacy-first, cookie-free analytics tool)
- Your IP address and browser type, used only for security and fraud prevention
- Referral source (how you found us), where available
We do not collect sensitive personal information such as financial account numbers, government IDs, health information, or information from third-party social platforms unless you explicitly provide it in a support message.
We use the information we collect to:
- Deliver your digital products and send download links
- Send you a welcome email sequence and product-related follow-ups
- Notify you of relevant new products or offers from OurSteady (you can unsubscribe at any time)
- Respond to your support messages and enquiries
- Understand how our website and products are used so we can improve them
- Prevent fraud and ensure the security of our services
- Comply with legal obligations
We do not use your information to build advertising profiles, sell to third-party marketers, or make automated decisions about you.
We do not sell your personal information. We share it only with the limited service providers who help us operate:
- Lemon Squeezy — our payment and digital product delivery platform. They process your payment and send your download link. Their privacy policy applies to payment data.
- Email service provider — used to send transactional and marketing emails. We share your name and email address only.
- Umami Analytics — privacy-first analytics that processes no personally identifiable information and uses no cookies.
All service providers are contractually required to keep your information confidential and use it only to provide services to us. We may also share information if required by law or to protect the safety of our users.
Our main analytics tool is Umami, which is designed to be privacy-first. It does not use cookies, does not collect personally identifiable information, and is GDPR compliant without requiring a cookie consent banner.
Our payment provider (Lemon Squeezy) may set functional cookies necessary to process your purchase. These are strictly necessary for checkout to function and are not used for tracking or advertising.
We do not use advertising cookies, tracking pixels, or any third-party ad networks on OurSteady.com.
When you purchase or sign up for a free product, you'll receive:
- A transactional email with your download link (always sent, regardless of marketing preferences)
- A short welcome email sequence with tips on using your products
- Occasional emails about new OurSteady products or resources we think will genuinely help you
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email. Unsubscribing will not affect your access to products you've already purchased. We will still send you essential transactional emails related to your orders.
We retain your personal information for as long as necessary to provide you with our services and comply with our legal obligations. Specifically:
- Email and name: retained while you are an active subscriber or customer. You can request deletion at any time.
- Purchase records: retained for 7 years for accounting and legal compliance (we are required to keep financial records).
- Support messages: retained for 2 years after your last interaction.
- Analytics data: anonymised and aggregated — no personally identifiable data is retained.
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal data we hold about you
- Correction — ask us to correct inaccurate information
- Deletion — ask us to delete your personal data (subject to legal retention requirements)
- Opt-out — unsubscribe from marketing communications at any time
- Data portability — receive your data in a machine-readable format
- Objection — object to our processing of your data for marketing purposes
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
California residents (CCPA): You have the right to know what personal information we collect, to request deletion, and to opt out of any sale of your information. We do not sell personal information. To make a request, email [email protected].
OurSteady products and services are intended for adults (18 years and older). We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us at [email protected] and we will delete it promptly.
We may update this Privacy Policy from time to time. When we make changes, we'll update the "Last updated" date at the top of this page. For significant changes, we'll notify you by email if you're a subscriber. Your continued use of OurSteady.com after any update constitutes your acceptance of the revised policy.
We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please get in touch: